Below are the questions Kekoa and Ikaika field most on the phone. If yours isn’t here, call (808) 447-2915 and someone in the office, not a script, will answer it.
Frequently Asked Questions
The questions our office answers every week, in writing, before you ever book.
Have a question we missed below?
Answer a handful of questions and get a firm number back in writing, with H-1 rush hour and trade-wind season already priced in, so nothing extra shows up once the crew does.
Or call (808) 447-2915Trusted Across Oahu
Six Rules Every Honolulu Move Follows
Every one of these is a working rule, not marketing copy. Jason and the crew hold to them on jobs across Oahu, from a Kailua bungalow to a new build in Kapolei.
One Crew, Start To Finish
Whoever Kekoa books you with is who shows up. H-1 rush hour or a tight turn on a narrow Kalihi side street doesn’t change who’s carrying your boxes.
Hawaii PUC Registered, Fully Insured
Our Hawaii PUC household-goods permit stays current year-round with US DOT and MC authority on file, up to $1,000,000 in cargo coverage rides with every load, and a certificate of insurance reaches a Honolulu condo board or a property manager’s office the same day they ask for one.
Our Payroll, Not A Staffing Agency
Every mover on your truck draws a paycheck from us directly. Bronson has run the same crew for nearly a decade, and we don’t pad the roster with day labor just because the calendar fills up around a barge cutoff.
The Written Number Doesn’t Move
The figure Kekoa puts in writing is the figure you pay once the truck is empty, with nothing carved out after the fact. An H-1 backup, a long carry up a walk-up in Chinatown, a wait for a loading-dock window at a high-rise: that’s ours to absorb, never yours.
Bronson’s Crew, Not A Rotating Cast
The crew you’re quoted at booking is the crew that shows up on move day. Nobody gets pulled off your job partway through to patch a hole somewhere else on the board.
A Time Window That Actually Holds
If the job ahead of yours runs long, that’s Ikaika’s problem to solve from the dispatch board, not yours. You’ll hear from us before it eats into your window, and we make it right if it costs you real time.
Behind The JF Moving Services Name
The Honolulu crew that never lets your things out of our custody until they're on the barge or container we booked — one written flat rate, tracked door to door.
Visit Our Honolulu Homepage →Still have a question?
Drop it in the form below. By the time our office calls you back, your Honolulu number will already be worked out.